Privacy & Cookie Policy

We may collect information you provide when you place an order, contact us, subscribe to communications, or use store features. This may include your name, email address, phone number, billing and shipping details, order information, payment-related details handled by our payment providers, and the content of your inquiries.

We may also collect technical information such as IP address, device and browser information, pages viewed, referring pages, and interactions with the store.

We use information to process and deliver orders, accept payments, provide customer and warranty support, prevent fraud, maintain store security, comply with legal obligations, improve our products and website, and communicate with you about transactions or requests.

Our store uses cookies and similar technologies for essential functions such as cart operation, checkout, account access, security, and remembering preferences. Where permitted, analytics or marketing technologies may also help us understand store performance and measure communications.

You can manage cookies through your browser settings and, where available, the store's cookie controls. Disabling essential cookies may prevent parts of the store from working correctly.

We may share information with service providers that help us operate the store, including Shopify, payment processors, fraud-prevention providers, analytics providers, shipping carriers, fulfillment partners, and professional advisers. These providers receive information only as reasonably needed to perform their services or meet legal requirements.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, provide service, maintain business and transaction records, resolve disputes, enforce agreements, and comply with legal, tax, accounting, or regulatory obligations.

Depending on your location, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain uses. You may also withdraw consent where processing is based on consent. We may need to verify your identity before completing a request, and legal exceptions may apply.

For privacy questions or requests, contact WESTASTON (US) COMPANY LIMITED at arden.audio@outlook.com or at UNIT C, 20/F, FULL WIN COMMERCIAL CENTRE, 573 NATHAN ROAD, YAU MA TEI, KOWLOON, HONG KONG. Company Registration No.: 2200188.